Common Questions to Moving in Canada & throughout the US
Our experienced moving company in Canada wants you to know we’re standing by to ensure your move goes off without a hitch! We’ve compiled some common questions and answers regarding the moving process. No matter where you’re headed in Canada or the United States, you can rely on our experienced team for worry-free domestic and international moving services.
Our moving FAQ section will be especially helpful if you’re preparing for your first move. This checklist will also serve as a great reminder of what’s next—before, during and after your move. Share our moving tipswith family and friends, and spare them from the common pitfalls that come with relocating homes or offices.
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General Moving Questions & AnswersHow long before my move should I start preparing?
You should have a mover booked and ready approximately one month before your move. We understand that this cannot always happen, however, the more in advance you have a truck booked, the less stress you will have in finding a truck that will suit your date requirements.
Do the dresser drawers need to be empty?
We advise that if items are left in the dresser that they are light items and not fragile. Keep in mind that the dresser may have to be put on end and shifted when it is moved. Also some dresser drawers will not hold the weight of clothing when traveling long distances. We advise that you decide whether the quality of the dresser will handle full drawers.
How will you protect my carpet and hardwood floors?
The moving crew will place floor runners on all floors to protect against dirt and damage.
How does the driver keep track of my shipment?
All items in your home will be inventoried on loading day. Items are numbered by special stickers and brief descriptions of their condition are listed on the inventory sheet. On delivery, you will check off each number as the corresponding item enters your home.
How is my shipment separated in the truck from other shipments?
Each driver will have his own method of division. Some methods of separation include using plywood walls, different coloured blankets, and most commonly different coloured and numbered inventory stickers.
Can I travel with the driver in the cab of the truck?
No. Our drivers, although are professional drivers, do not have the proper licensing to take passengers. Additionally, the truck will be making frequent stops along their route to pick up and deliver shipments.
Specialty ItemsAre there items I can’t have moved in the van?
Yes. Propane tanks, gas cans, aerosol products, paints, and liquids cannot be moved if they are not packed properly due to safety concerns. Hazardous materials are also not permitted in the van.
Will you take my plants?
Plants do not travel well. We will take them at your request, however we are not liable if they perish. Different climates will change the temperature in the back of the truck which many adversely affect the plant. Plants cannot be watered before the move, as leakage is likely to occur. It is best to find other arrangements to make sure your plants arrive alive.
Will you take my propane tank?
Will you move liquor?
We can transport liquor provided that it is packed properly and it remains above freezing temperatures.
Can you take household cleaners?
Cleaners must be packed and labelled properly for transport. If a cleaner spills and ruins another item on the truck in your shipment, we will not be liable.
Do you move pianos?
Yes, our moving crews are trained piano movers.
Do you move automobiles?
Yes, they are shipped by rail. Please contact us for pricing and more information.